Injured shopper receives £14,000 after supermarket slipping accident
The accident occurred as the customer was walking towards the exit of the store. The area was wet with rain water which had been walked in on the feet of shoppers and which had blown in through the supermarket doors. No warning signs were in place and the customer slipped on the wet floor and fell sustaining a serious fracture to her wrist.
Beckett & Co Solicitors were instructed to make a personal injury compensation claim on behalf of the injured customer. A no win - no fee supermarket slipping claim was made against the supermarket on the grounds that the shop had failed to ensure that the premises were safe for shoppers by allowing the floor to become wet and slippery and failing to provide any warnings that the floor was wet.
The supermarket insurers denied any liability for the accident claiming that the floor had been treated with a special anti-slip coating to prevent the floor from becoming slippery when wet. The supermarket also claimed that warning signs had been in place at the time of the accident.
Beckett & Co undertook an investigation of the claim and obtained evidence to support the claim including statements from witnesses who confirmed that warning signs had been only been placed after the accident. Enquiries were also made with the local environmental health officer who confirmed that an investigation into a previous slipping accident at the same store had found that the floor was frequently wet near the entrance area and the mats at the entrance were inadequate. The supermarket had been advised to replace the existing door mats with larger mats to prevent the store floor from becoming wet. The supermarket did not change the door mats but instead had the floor treated with an anti-slip coating. However, the floor treatment applied did not actually prevent the floor from becoming slippery when wet.
Beckett & Co Solicitors commenced court proceedings against the supermarket in respect of the customer's slipping accident and the supermarket insurers subsequently made an offer to settle the claim. Initial offers to settle were rejected but following negotiations carried out by personal injury solicitor Donna Beckett the claim was settled for £14,000.00. The customer received 100% of the compensation as Beckett & Co's fees were paid by the supermarket insurers in addition to the compensation.
Contact us - we are here to help
If you have been injured in a supermarket slipping accident contact us for a free discussion about making a personal injury claim. Wen offer free, no obligation advice by phone or a free meeting. Free home visits are also available. To speak to Donna Beckett about making a supermarket accident claim call us freephone 0800 731 5434 or click here to request a free call back and Donna will call you back to discuss your case completely free of charge.
Added 15.02.12
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Lancashire Supermarket Accident Claims
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